West London

NHS Trust
IPS Team

Our Employment Support services offers to help those on a mental health recovery journey with job retention, support into paid employment and work experience. We support clients of mental health integrated teams (MINT) and early intervention psychosis (EIP).

We can help people with:

  • Job retention – for people who are currently in paid employment and are in need of support in relation to their employment situation.
  • Individual Placement and Support (IPS) – supporting service users into paid employment
  • Work experience – For those with a goal of entering paid employment who do not feel ready to take that step just yet.

About the team

We are a friendly and dynamic team, committed to supporting each other to deliver the best outcomes for our clients. We offer a full and comprehensive induction programme and the opportunity to engage in training and development to build your skills.

The individual placement and support (IPS) service is a team of employment specialists with experience of working with people who’ve had mental health issues. For those who feel ready to search for, apply for and take up paid work, the service provides help to people as part of their journey to recovery.

The team has continued to grow since its inception in 2017 and now has a total of eight Employment Specialists, two team leaders and a service manager.

We deliver our IPS service across three boroughs – Hounslow, Ealing, Hammersmith and Fulham. We are currently in the process of supporting other services across the Trust including the Forensics service, eating disorders and those with a severe mental illness managed under their GPs.

We also work in partnership with Richmond Fellowship who delivers the IPS contract for Hammersmith & Fulham.

What we do

Our Employment Specialists engage local employers and attend job fairs to support their clients back into work. Meeting clients in the community is an essential part of the IPS and client recovery journey. This has resulted in clients moving into jobs at NHS, Sky Television, Local Authorities and Heathrow Airport for example.

“Working with my employment specialist was a vital factor in my journey to recovery. I have high hopes for the future and look forward to every day.”
IPS user who’s now working as a retail assistant.

Our Employment Specialists also co-facilitate employability courses with our Wellbeing & Recovery College peer trainers including, telling your employer about your mental health, criminal convictions and CV writing.

We also encourage ‘champions’ within our team, which involves Employment Specialists supporting the wider team in their area of expertise, such as:

  • Domestic violence
  • Human trafficking / modern day slavery
  • Equality, diversity, inclusion
  • Welfare benefits.

About West London NHS Trust

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Their 4,200 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives.

The Trust provides care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

West London NHS Trust is a teaching trust with a growing research portfolio, working with academic and industry partners. Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

Find out more by visiting the West London NHS Trust website.

Our vision and values

We aim be to an outstanding healthcare provider, committed to improving quality and caring with compassion.

Our values underpin everything we do:

  • Togetherness
  • Responsibility
  • Excellence
  • Caring

Come and join us



number of staff


types of services


In community and mental healthcare

What makes us so different?


Our staff will work together to embody our Trust values. We will attract, develop and retain talented people, promoting an open, fair and inclusive culture with a commitment to the health, wellbeing and experience of our staff.


We will lead and collaborate to ensure the best outcomes and experiences for patients, and carers.


We strive for excellence and aim to be an outstanding provider of integrated care and a key partner in the North West London Integrated Care System.


We will co-produce and deliver high-quality, responsive care, tackling inequalities and focusing on the needs of our vulnerable and at-risk communities.

This is where we specialise...

Mental health

Physical health

Community health

Social care


For a more extensive overview of West London NHS Trust and our services
The NHS Staff Handbook

For more information - Get in touch